Careco Medical Home Health Logo is a house outline with a medical + inside of it, followed by the name

Contact Us

Mon - Fri: 8:30am - 5:00pm
Sat - Sun: Office closed.
(860) 437-0238   |   f. (860) 446-6678​

Silver haired woman in a blue sweater and pants uses a walker.Smiling female nurse in pink scrubs is standing holding a clipboard.A nurse and elderly woman with a cane sit on a blue couch looking through photos, smiling.

Patient Resources

When it comes to delivering quality home health care, there is no substitute for creating a positive patient experience. By having an arsenal of options available, healthcare professionals can do their best work and ensure that patients receive the best treatment possible. From innovative technology solutions to leveraging existing programs, we'll discuss how our services can meet the needs of both practitioners and patients alike.

Blog

Get the latest news

Stay informed and up-to-date with the latest news and information in the healthcare industry through our CareCo Medical blog. Our blog is a valuable resource where we share insightful articles, helpful tips, and important updates related to home health care, skilled nursing, rehabilitative therapies, and more.

Explore a wide range of topics that can empower you to make informed decisions about your health or the health of your loved ones. Our blog covers a variety of subjects that are relevant to your well-being.

Our team of healthcare experts and professionals regularly contribute to the blog, ensuring that you receive accurate and reliable information. We strive to address common concerns, provide educational content, and offer practical insights that can enhance your overall healthcare experience.

Make sure to bookmark our blog and check back frequently for new articles. We are dedicated to being your trusted source for valuable healthcare resources. Stay connected with CareCo Medical and let us help you navigate your health journey with confidence.

A family meeting
Education

Effective Strategies for Facilitating a Family Meeting: Promoting Communication and Collaboration in Caregiving.

May 24, 2023
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A family meeting
Education

Aging in Place

March 29, 2023
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Healthcare Decision Forms

In the Healthcare Decision Forms section, we provide essential resources to assist you in making informed healthcare decisions. These forms are designed to empower you to communicate your healthcare preferences and ensure that your wishes are respected in various medical situations.

From advance directives, living wills, and healthcare power of attorney forms to medical consent and authorization forms, we offer a comprehensive selection of documents that can help you navigate critical healthcare choices. These forms enable you to document your treatment preferences, designate a trusted healthcare proxy, and ensure that your healthcare providers have the necessary information to honor your wishes.

By utilizing these healthcare decision forms, you can take control of your medical care and ensure that your voice is heard in all aspects of your healthcare journey. We are committed to providing you with the necessary tools and resources to empower you in making informed decisions about your health and well-being.

AdvanceDirectives-Living Will Form

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AdvanceDirectives-Proxy Form

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AdvanceDirectives-Summary

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AdvanceDirectives-Unified Form

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Covid 19 Guides

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Useful Links

In the Useful Links section, we have curated a collection of valuable online resources to assist you in your healthcare journey. These links connect you to reputable websites and organizations that offer a wealth of information, support, and additional services related to various aspects of healthcare.

Whether you are seeking educational materials, support groups, caregiver resources, condition-specific information, or assistance with navigating healthcare systems, our useful links provide a gateway to reliable sources that can help you find the guidance and support you need.

We understand the importance of having access to trustworthy information, and we have carefully selected these links to ensure they offer reliable and up-to-date content. Explore these resources to enhance your understanding, find support networks, and access additional services that can complement your healthcare experience.

At CareCo Medical, we are dedicated to providing comprehensive support to empower you in managing your health and well-being. We believe that these useful links will serve as valuable tools to assist you in making informed decisions and accessing the resources you need.

CareCo Medical

Frequently asked questions

WHAT IS HOME HEALTH CARE?

Home Health Care provides skilled health care services wherever you call home. Our HomeHealth team works collaboratively with you, your family, and your doctor to help you recover from illness, surgery, or injury, regain your independence, and become as self-sufficient as possible.

WHAT IS THE GOAL OF HOME HEALTH CARE?

• Improve your outcome; 
• Regain your independence; 
• Become as self-sufficient as possible;
• Maintain or improve your current condition or level of function;
• Slow any decline in your health status.

WHAT HOME CARE SERVICES ARE AVAILABLE?

You’ll receive the services you need based on an individual plan of care developed by your doctor with our clinical team. Some of the home health care services we offer include:
• Skilled nursing care
• Home health aides
• Physical therapy
• Occupational therapy
• Speech therapy
• Medical social work
• Pain management
• Medication management
• Wound care
• Infusion therapy
• Diabetes monitoring
• Ostomy care
• Continence Nursing

WHO WOULD BENEFIT FROM HOME HEALTH SERVICES?

You or a loved one may benefit from home health care if you:
•  Have a chronic illness such as heart disease, diabetes, kidney disease or COPD
•  Are recovering from surgery, hospitalization or illness
• Need help to get out of the house
•  Frequently visit your doctor or the hospital
•  Need education to manage your condition effectively
• Are at risk of severe illness due to COVID-19 (age 65+ or any age with an underlying condition)

HOW DO I START SERVICES?

You may be eligible to receive home health care under the Medicare benefit if:
• Your doctor prescribes and orders home health care for you.
• You need either skilled nursing care or therapy (physical/occupational/speech therapy) onan intermittent basis.
• Your condition limits your ability to leave home, rendering you “homebound.”

MY DOCTOR IS ORDERING HOME HEALTH CARE FOR ME; CAN I REQUEST CARECO MEDICAL BY NAME?

Absolutely, and we’d be honored to care for you or your loved one. Federal law gives patients the freedom to choose their health care provider.

WHEN WILL MY HOME HEALTH VISITS START?

A nurse or therapist will contact you by phone to schedule the first visit. If you’re coming from a hospital or nursing facility, the initial visit will usually happen within 24 hours after you’re discharged to make the transition easier.

WHAT CAN I EXPECT DURING MY FIRST HOME HEALTH VISIT?

On the first visit, a nurse or therapist will conduct a thorough interview and professional assessment. Our assessment identifies areas where you may benefit from education and tools to manage your health.

We partner with your doctor, as well as family and caregivers to determine the best services for your needs. This team approach actively engages you and your caregivers in your health care and, if applicable, helps to make the transition from a hospital or nursing facility to your home much easier.

WHAT HAPPENS DURING VISITS?

The frequency and type of home health visits are based on your personal plan of care. Your doctor may change your plan of care as necessary, increasing or decreasing the number of visits or services provided, in order to provide you with the best home health care for your needs.

During each visit, home health care staff will:
• Ask about your pain and work to help you manage it
• Ask you about your health and symptoms
• Check your vital signs
• Coordinate your care and communicate with you, your provider and any other care provider
• Help with your medications and teach you and your family more about them
• Provide skilled nursing, therapy and home health aide services, as needed
• Teach you how to safely take care of yourself to remain in your home.

WHO PAYS?

Medicare pays 100% of the cost of home health care services for eligible patients. Your state’s Medicaid program or your private insurance may also cover home health care.

Home health care is usually less expensive and as effective as care in a hospital or skilled nursing facility. Medicare pays 100% of the cost of home health care services for eligible patients. Your state’s Medicaid program, the VA, private pay, private insurance pay or waiver programs may also cover qualified home health care. Our team will work with you to determine your eligibility and level of coverage.

DO I QUALIFY?

After we receive a referral, a skilled clinician will come to your home and determine, based on your insurance, whether you qualify. Some, but not all, insurance requires that you are homebound to receive home care services.

Homebound means your condition is such that:
• You’re normally unable to safely leave your home without help from others and the aid of assistive devices (such as crutches, canes, walkers or wheelchairs).
• Leaving home would require considerable and taxing effort. You can generally leave home as often as you need for medical treatment that cannot be provided in the home and still be considered homebound. 
• You’re also allowed brief absences from the home for some non-medical reasons, such as an occasional trip to the barber or beauty shop, to attend church, or for unique family events (like a graduation or wedding). Such trips must be infrequent and require a considerable and taxing effort.

WHERE CAN I GET HOME HEALTH CARE?

You can receive services wherever you call home.

WHAT QUALIFIES AS A “HOME” WHEN HOME HEALTH CARE IS BEING CONSIDERED?

Your residence is wherever you call home. This may be your house, an apartment, a relative’s home, a senior community, or some other type of residence. However, hospitals, skilled nursing facilities and intermediate care facilities may not be considered a “home,” which would mean we cannot provide home health services in those settings.

HOW OFTEN WILL STAFF VISIT ME?

Based on your needs and insurance coverage, your doctor and home health clinician will determine how often your home health care staff will visit you.

HOW LONG WILL I RECEIVE HOME HEALTH CARE?

Your doctor will determine the number of visits you receive, how often the visits should occur and how long they should last, based on your needs and health status.

IS HOSPITALIZATION A REQUIREMENT TO RECEIVE HOME HEALTH CARE?

No.  Hospitalization is not a requirement to receive home health care. Many patients are referred by their doctor.

WHAT ISN’T COVERED?

• Home health care staff in the home 24 hours per day
• Cleaning or personal care if these are the only care you need
• Household services such as shopping, cleaning and laundry when they are not related to your care plan.

HOW DOES CARECO MEDICAL CHOOSE AND TRAIN ITS HOME HEALTH CARE STAFF?

We thoroughly screen and train our home health team members. Patient care staff have professional licenses and certifications that are applicable to their role. We also perform background checks and require several personal and professional references. Once hired, Careco Medical employees continue honing their skills through an extensive orientation process and ongoing training programs.

WHAT IS THE DIFFERENCE BETWEEN HOME HEALTH CARE, HOSPICE CARE AND PERSONAL CARE?

Home health care provides skilled clinical treatment for an illness or injury, with the goal of helping you recover and regain your independence. Home health care can also help you manage a chronic condition like heart disease, COPD or diabetes. Additionally, home health care can sometimes include certain personal care services, like help bathing and dressing, as part of the plan of care ordered by your doctor.

Personal home care services include help with bathing, dressing, meal preparation or your normal activities of daily living to remain independent within your home. 

Hospice care provides compassionate, supportive care and comfort for those who are facing a terminal illness. It offers medical, social, psychological, bereavement and spiritual services that support a patient and their loved ones.

IS CARECO MEDICAL A MEDICARE CERTIFIED HOME HEALTH AGENCY?

Yes. Our home health care center is Medicare-certified. This is a requirement for Medicare to cover the cost of home health services.

WHERE DOES CARECO MEDICAL PROVIDE HOME HEALTH CARE SERVICES?

CareCo Medial covers New London County and many towns in Windhman and Middlesex Counties.